How Can We Help Today?
Owned and operated by Skullsoft Holdings LLC, we are happy to assist with any questions about your patio or backyard setup.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your doorstep.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on how to initiate a return, please refer to our Return Policy page.
Can I exchange an item for a different style or color?
If you need a different patio set finish or a different pergola size, please contact us within 30 days of delivery. We will walk you through the exchange process and help you find the right fit for your space.
What materials are your patio furniture sets made from?
Our collections feature weather-resistant materials designed for outdoor use, including powder-coated steel, all-weather wicker, and UV-resistant fabric. Each product page includes detailed material and care information.
Do your fire tables and outdoor heaters work with standard propane tanks?
Most of our fire tables and outdoor heaters are designed to connect to standard 20 lb propane tanks. Check the specifications on each product page for fuel type, BTU output, and compatibility details.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team aims to answer every email and message within one business day.
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30-Day Returns
Not the right fit for your patio? Returns are accepted within 30 days, backed by our return policy.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
